Code of Conduct

Cheyenne Country Club

Member Conduct With employees and managers

The Cheyenne Country Club strives to make Members Service a priority. Providing you the best possible Membership experience at the Club requires the Club to attract and retain the best employees available. Hence our Club’s employees are among it most prized and important assets. Club employees represent a major investment in recruiting, training and retention. The knowledge about the Club, our service standards and protocols, along with the Members and their preferences and interests, all are reflected in the motivated employees who enjoy working here year-round and that return every summer. Inappropriate behavior by a member, when it is directed at an Employee or Manager, threatens the Club’s ability to attract and retain the caliber of employee essential to a first-class Membership experience.  

In addition, there are liability risks when Member treatment translates into a hostile workplace for our employees.

Accordingly, the Club will go to great lengths to protect its employees when Members act in an unbecoming or threatening manner. The following examples of conduct that violate the Code and/or Rules and Regulations related to employees and Club Management.

* Threatening, disparaging or reprimanding and individual Club employee in any way to include verbal, written, by actions or attitude, or by any other means;

* Engaging in any conduct generally accepted as harassment, sexual or otherwise, or by creating a hostile workplace;

* Attempting to direct, influence, manager or interfere with an employee’s activities.

* Encouraging an employee to do anything that violates Club rules or policies;

* Using rude, vulgar, threatening, harassing, defamatory, ridiculing, or otherwise offensive or inappropriate language (written or oral) or using similarly offensive or inappropriate gestures toward or in the presence of Club employees; and

* Engaging in inappropriate excessive relationship building with employees such that an employee is uncomfortable in serving that Member.

If a member has a concern with any aspect of the Club employee’s performance of his duties, the Member should express those concerns to the Manager of that Department. If the concerns relate to the performance of the Department Manager, those concerns should be expressed to the Club President.

Cheyenne Country Club

Conduct that impairs Members’ Enjoyment of the Club

Members have access to the Club facilities and activities, according to their respective membership category, and are entitled to their peaceful enjoyment of these facilities. This is a core principle of the Cheyenne Country Club. Conduct by a Member that interrupts or interferes with other Members’ peaceful enjoyment is conduct unbecoming a member as it displays disrespect for this important principle. It may also cause harm to the reputation of the Club when such conduct involves families or guests, or is observed when interacting with other clubs both on and off property.

Accordingly, the following are illustrative examples of conduct that violate the Code of Conduct and/or Rules and Regulations:

• Engaging in rude, vulgar, threatening, harassing, or otherwise offensive or inappropriate behavior that disturbs others, interferes with the planning or conduct of a Club activity or event, or disturbs the enjoyment f the Club by Members and guests.
• Using rude, vulgar, threatening, harassing, defamatory, ridiculing, or otherwise offensive or inappropriate language (written or oral) or using similarly offensive or inappropriate gestures in the presence of Members and guests; and
• Interfering with or disrupting the enjoyment of membership in, or use of, the Club by other Members and guests, during participation in a Club activity or event, or in situations (both on and off Club property) where such conduct is likely to create a hostile environment.

The foregoing is not intended as an exhaustive list of the types of unbecoming conduct that could potentially interfere with the use and enjoyment of Club facilities by other Members and that could violate the Code and/or Rules and Regulations. Club activities are generally held by and under the supervision of Club Management and employees. If, during the course of these activities, Club Management or employees observe unbecoming conduct, they may request the Member(s) involved to refrain from such conduct. In the event the Member is unresponsive to requests to restrain hos or her actions the Member may be referred to the Board of Directors to seek its intervention. The referral may be by another affected Member, employee or by Club Management.